Unable to Find Adobe pdf printer or Acrobat Distiller Error

Mike's picture

image I had to go out and buy Adobe Acrobat because the version I had was 6.0, and it just wasn't compatible with Windows Vista. So I went out and purchased Adobe Acrobat 8.1, which advertised "Now compatible with Windows Vista".

After installing it, when I try to create a Adobe PDF, I get the error listed above. That's not fair at all!

Luckily, I found the fix here on Adobe's Forums. Thanks Gnavicks!

Adobe PDF Printer Missing Fix - Adobe Acrobat 8.1 - Vista
1. Type "C:\Windows\inf" into the search box on the start menu.
2. Locate the INFCACHE.1 file and right-click it and select Properties.
3. On the INFCACHE.1 Properties window tab to the "Security" tab and click the "Edit" button to change permissions on this file.
4. On the Permissions for INFCACHE.1 window click the "Add" button.
5. On the Select Users or Groups window click the "Advanced" button.
6. A new Select Users or Groups window will open and then click the "Find Now" button.
7. The search results are sorted alphabetically; locate the username you logon to Windows with and then double-click.
8. Under the "Enter the objects names to select..." you should see something like this YOURCOMPUTERNAME\Yourusername
9. Now click the OK button.
10. You will now return to the Permissions for INFCACHE.1 window.
11. Under the Permissions for Yourusername you need to tick "Full Control" under the Allow column. Click the "Apply" button and then the "OK" button.
12. You will be prompted with a "Windows Security" window, just click the "Yes" button and continue.
13. Delete the INFCACHE.1 file.
14. Restart your computer.
15. Open Adobe Acrobat 8.1
16. Locate the “Help” menu item and click “Repair Acrobat Installation”
17. Restart if requested to do so.

Comments

cannot find distiller printer

Hi guys
It didnt work for me...

Mike's picture

Darn it!

Sorry to hear that anonyous. I'll keep my eye out for a solution, but if you run across one, let us know.

 

Thanks!

darn it (Adobe)

Will bookmark you and watch for your solution, after having had a similar problem.  Adobe just wouldn't download with my Vista, after technician spent four hours trying every way.  I don't hold myself out at knowledgeable or that I have a "typical" problem, but it does seem interesting to run into another with an Adobe compatible problem.